Complaints and appeals
If you think we got something wrong, tell us and we will look at it again.
What you can complain about
- • A moderation decision
- • How a safety report was handled
- • An account restriction
- • Business plan, subscription or billing
- • Privacy or my data
- • The OneShoal.com service generally
How we handle it
- 1Tell us what happened and what you would like us to do.
- 2The form records your complaint against your account.
- 3Its current status appears here when you return.
- 4If a resolution is recorded, you can read it in your complaint history.
This form is for complaints and appeals. To report a listing or member, use the report action on that content or read Marketplace Safety. For access, correction, deletion or consent requests, use Privacy settings.