Need a hand?
Find help with listings, My Shoal, your account or a problem on OneShoal.
Find fish, plants and equipment
Browse current listings, save useful results and return to them later.
Sell or rehome
Create a listing, return to private drafts and manage buyer enquiries.
- Create and manage a listing
- My drafts
Drafts remain private until you deliberately publish them.
- Messaging a buyer or seller
Keep a setup record
Manage private setups, livestock, care tasks and water readings in My Shoal.
- Open My Shoal
- Tank history, logs and water readings
- Fish Scan when starting a listing
- Tank Scan from a tank photo
- Reviewing and editing AI suggestions
AI suggestions are always proposals — review, edit or reject them before anything is saved or published.
Check suitability
Compare saved species with a setup and understand what the checker could assess.
Ask for or report something
Post or manage Wanted ads, or choose the right route for a safety concern or complaint.
- Post or manage a Wanted ad
- Report a listing or a member
- Scam and payment concerns
- Appeal or complain about a moderation decision
- Urgent safety
If anyone is in immediate danger, contact your local emergency services first.
Manage your account and privacy
Update your profile, account settings, privacy choices or data requests.
Still need help?
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